Title: Constructive Conflicts: From Escalation to Resolution
Author: Louis Kriesberg
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Product Description

Highly regarded by instructors as the most comprehensive and insightful textbook on conflict resolution, Constructive Conflicts has been significantly revised and updated in this third edition. The new edition builds on the strengths of the first two, especially its organization around the different stages at which conflicts emerge, escalate, and resolve. Kriesberg's analysis utlizes diverse theoretical perspectives and data and is relevant for strategies that a variety of people can employ to foster the resolution of conflicts.